PRIVACY POLICY
Banok Safaris Limited is committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when engaging with our tour services.
Information We Collect
a) Personal Information
We may collect personal details necessary for booking and service delivery, including:
- Full name
- Residential address
- Email address and phone number
- Passport details
- Payment information
b) Automatically Collected Information
When you interact with our website or services, we may automatically collect:
- IP address
- Browser and device type
- Usage data and browsing behavior
Use of Information
The information collected is used to:
- Process and confirm safari bookings
- Communicate important travel updates and itinerary details
- Provide customer support and respond to inquiries
- Personalize and enhance your travel experience
- Improve our services and operational efficiency
- Comply with legal and regulatory obligations
We may also use anonymized and aggregated data for research, analysis, and statistical purposes.
Information Sharing and Disclosure
Banok Safaris Limited may share your personal information with trusted third parties, including:
- Payment processors
- Accommodation providers
- Transport providers and tour guides
Such sharing is strictly for service delivery purposes.
We may also disclose personal information where required by law or in response to valid legal processes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, while we strive to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
Your personal information will be retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
We may also retain data for purposes such as legal compliance, dispute resolution, and enforcement of agreements.
Your Rights
You have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Object to or restrict processing under certain circumstances
Requests can be made by contacting us through our official communication channels.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from minors unless verifiable consent has been provided by a parent or legal guardian, in accordance with applicable data protection laws.
Changes to This Policy
Banok Safaris Limited reserves the right to update this Privacy Policy at any time. Updates will be posted on our website, and clients are encouraged to review the policy periodically.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact Banok Safaris Limited through our official email or communication channels.