Banok Safaris is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when using our tour services.

1. Information We Collect:

a) – Personal Information: We may collect personal information such as your name, address, email address, phone number, passport details, and payment information when you book a tour with us.

b) – Information Collected Automatically: We may also collect certain information automatically when you visit our website or use our services, including your IP address, browser type, device type, and browsing behavior.

1. How We Use Your Information:

a) – We use the personal information we collect to: i. Process and confirm your tour bookings. ii. Communicate with you about your bookings, including itinerary updates and tour-related information. iii. Provide customer support and respond to your inquiries. iv. Improve our services and customize your tour experience. v. Comply with legal and regulatory requirements.

b) – We may use aggregated and anonymized data for statistical and research purposes.

1. Information Sharing and Disclosure:

a) – We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, accommodation providers, and tour guides.

b) – We may disclose your personal information if required by law or in response to valid legal requests, such as court orders or subpoenas.

1. Data Security:

a) – We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.

b) – Despite our efforts to secure your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

1. Data Retention:

a) – We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

b) – We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

1. Your Rights:

a) – You have the right to access, update, or delete your personal information at any time by contacting us.

b) You may also have the right to object to or restrict the processing of your personal information in certain circumstances.

1. Children’s Privacy:

a) – Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age.

1. Changes to this Privacy Policy:

a) – We may update this Privacy Policy from time to time by posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any changes.

1. Contact Us:

If you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please contact us.